PC Support Web Developer

Company Name:
Blount County Chamber of Commerce
PC Support Web Developer
December 05, 2014 - December 12, 2014
Salary Range: 35,000 - 40,000 DOE
Exempt/Non-Exempt: Exempt
Benefits: Medical, Dental, Life, Retirement, Voluntary Benefits
Employment Type: Full Time
Employer: Blount County Government Human Resources
Description: PC Support Development Job Responsibilities:
-Responds to calls to address end user concerns/requests for hardware and software support
-Provide software support (e.g. MS Word, Excel, Access, etc.)as necessary
-Loads all required software, backup user data from PC prior to repair or equipment upgrade, testing PC and software for functionality before sending out to users
-Troubleshoots desktop/laptop equipment repair as needed
-Sets up equipment at user-s desk
-Moves equipment as required
-Runs cable as required
-Configures and deploys desktop and laptop images for all company PCs as created for each standard PC and desktop type/model
-Deploys software or system updates as required
-Creates documents and procedures for standard tasks, such as updates for non-standard software
-Works with peripheral equipment to support use of hand held devices and printers as required
-Performs hardware and software installation, upgrades and system enhancements
-Participate in project activities or system enhancements as needed
-Performs other tasks as assigned
Web Development Job Responsibilities
-Troubleshooting Internet and Intranet system problems as directed by IT Director; coding programs according to company specifications for fixes/enhancements
-Ability to read, write, and comprehend technical specifications
-Ability to code web applications from design specifications, following internal coding standards, under the direction of IT Director
-Ability to isolate complex problems using internal and external tools
-Ability to resolve web application logic errors
-Ability to distinguish between system, application and procedural problems
-Determine and change all document sources affected by updates or changes in the Web application
-Prepare documentation for new or existing system or system modifications
-Advise users on routine questions related to the Web application (e.g., completing transactions, selecting options, and features).
-Keep users informed of forthcoming enhancements and product changes by announcements, release schedules, and discussing changes
-Monitor the user satisfaction with the Web application features and functions
-Explain technical problems to non-technical users
-Performs other tasks as assigned
Qualifications: Job Requirements:
-Associates degree in PC field required
-Bachelor-s degree is preferred.
-Knowledge of Windows operating environment.
-Knowledge of Web Design, and Web Architecture
-Experience with web technologies: HTML, CSS, JavaScript, and PHP.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand or walk; climb ladders or stairs; use hands and fingers, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to focus.

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