Social Media Specialist
Maryville, TN Maryville, TN Full-time Full-time $43,000 - $57,000 a year $43,000 - $57,000 a year 20 hours ago 20 hours ago 20 hours ago Position
Summary:
The Social Media Specialist executes strategies across social media channels to increase Clayton's online presence, brand awareness and generate customer engagement.
The Social Media Specialist works with various business units, providing project support and training/guidance.
This team member assists the Social Media Strategists with community management, social media content creation and reporting.
Responsibilities:
Respond to comments and customer queries in a timely manner for smaller accounts and/or less complex inquiries Escalate more complex comments and customer inquiries to the next Social Media Strategist or Lead.
Identify inappropriate content and follow protocols for reporting/removing.
Support social listening efforts to identify risks and opportunities.
Impact community growth and engagement across all channels.
Support social media team in marketing campaigns as directed.
Provide engaging text, image and video content for social media accounts in line with brand standards and corporate social media practices for designated accounts.
Work closely with the Content, Photography, PR and Videography teams to develop engaging content for social media channels.
Identify creative, engaging new content opportunities to share with team.
Provide monthly reports on social media KPIs and recommendations for success.
Report on customer sentiment and comments.
Stay up-to-date on social media platforms, trends opportunities, changes to the platforms, and best practices.
Other duties as assigned.
Required Skills/
Experience:
Bachelor's Degree in Communications, Advertising, Journalism, Marketing or related field.
0-3 years of related experience; 1
years related experience preferred.
Works well in a fast-paced environment and is comfortable with changing priorities.
Enhanced verbal and written communication skills.
Strong understanding of social media platforms, including best practices, navigation and nuances.
Knowledge of basic marketing principles.
Ability to multitask and meet deadlines.
Interpersonal skills with ability to be solutions-oriented.
Self-starter with strong desire to learn.
Ability to work within company brand standards and follow company content style guides.
Must be reliable and adaptive to change.
Problem solving skills with ability to analyze data to determine the appropriate action.
Working knowledge of Excel Displays innovative and creative expression.
Stays up to date on social trends Google Analytics Certified Social Studio Certified Physical Demands:
Travel up to 50 - 60% Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
Must be able to communicate with others via phone, email, and in person.
Must be able to exchange accurate information with others.
Constantly works in an indoor, temperature-controlled, sealed-window office environment.
Work primarily involves sitting / standing Job Type:
Full-time Pay:
$43,000.
00 - $57,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Work Location:
Hybrid remote in Maryville, TN 37804.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Social Media Specialist executes strategies across social media channels to increase Clayton's online presence, brand awareness and generate customer engagement.
The Social Media Specialist works with various business units, providing project support and training/guidance.
This team member assists the Social Media Strategists with community management, social media content creation and reporting.
Responsibilities:
Respond to comments and customer queries in a timely manner for smaller accounts and/or less complex inquiries Escalate more complex comments and customer inquiries to the next Social Media Strategist or Lead.
Identify inappropriate content and follow protocols for reporting/removing.
Support social listening efforts to identify risks and opportunities.
Impact community growth and engagement across all channels.
Support social media team in marketing campaigns as directed.
Provide engaging text, image and video content for social media accounts in line with brand standards and corporate social media practices for designated accounts.
Work closely with the Content, Photography, PR and Videography teams to develop engaging content for social media channels.
Identify creative, engaging new content opportunities to share with team.
Provide monthly reports on social media KPIs and recommendations for success.
Report on customer sentiment and comments.
Stay up-to-date on social media platforms, trends opportunities, changes to the platforms, and best practices.
Other duties as assigned.
Required Skills/
Experience:
Bachelor's Degree in Communications, Advertising, Journalism, Marketing or related field.
0-3 years of related experience; 1
years related experience preferred.
Works well in a fast-paced environment and is comfortable with changing priorities.
Enhanced verbal and written communication skills.
Strong understanding of social media platforms, including best practices, navigation and nuances.
Knowledge of basic marketing principles.
Ability to multitask and meet deadlines.
Interpersonal skills with ability to be solutions-oriented.
Self-starter with strong desire to learn.
Ability to work within company brand standards and follow company content style guides.
Must be reliable and adaptive to change.
Problem solving skills with ability to analyze data to determine the appropriate action.
Working knowledge of Excel Displays innovative and creative expression.
Stays up to date on social trends Google Analytics Certified Social Studio Certified Physical Demands:
Travel up to 50 - 60% Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
Must be able to communicate with others via phone, email, and in person.
Must be able to exchange accurate information with others.
Constantly works in an indoor, temperature-controlled, sealed-window office environment.
Work primarily involves sitting / standing Job Type:
Full-time Pay:
$43,000.
00 - $57,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Work Location:
Hybrid remote in Maryville, TN 37804.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
